How Lifeways trained more Support Workers during the COVID-19 pandemic
Each month, Lifeways inducts several hundred new Support Workers, and other colleagues.
And as the UK’s largest team of support professionals, proper training is absolutely essential.
But when the COVID-19 pandemic started, Lifeways’ training and inductions process had to change fast.
Changing to an online induction model took just 3 weeks – and has been successful. We’ve been able to induct 46% more Support Workers during the pandemic than before.
Designing and leading this ambitious, time-sensitive change were Jane Manton, Group Head of Learning, Development & Specialist Support, and Rachael Mannion, Learning Design Manager.