Inspiring career stories

career stories

We mean what we say when we champion care as a career. With 9,700 team members, working across 1,100 services to support 4,000 people, you can enjoy an amazing career with us. We’ve got a role for everyone – and the support to turn your job into your passion.

But don’t just take our word for it. Explore the inspiring stories told by our own people and learn more about the types of roles which make Lifeways tick.

"I wanted to be a part of this" - Tracy reflects on leading with purpose and pride at Lifeways

After more than four years as Lifeways Regional Director, Tracy Dixon has championed staff development, recognition and inclusion. She also chairs the Diversity Council, promoting equal opportunities while helping colleagues build careers and improve outcomes for people supported by Lifeways.

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“There’s no limits” - Heather’s rise from Support Worker to Group Head of Health & Safety

Starting as a Support Worker at a newly opened residential care home in North Wales at 18, Heather Wright built her career through roles as Team Leader and Registered Manager, later becoming Group Head of Health & Safety.

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Ellen builds on a lifetime in care at Lifeways

Ellen spent decades in care but, approaching 60, struggled to find work and felt her age counted against her. After reconnecting with Lifeways, she became Registered Manager for three Burton-on-Trent services and further started a Level 5 Operations Manager Apprenticeship.

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How Ian went from the prison service to Service Manager - and never looked back

Ian spent more than a decade as a prison officer before joining Lifeways. Nearly 15 years on, he continues to draw on the broad range of skills he developed throughout his earlier careers.

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“I just knew it was for me” - Hussain’s journey from hospitality to care award finalist

After spending years serving as a manager for a well-known pizza restaurant, it was Hussain’s friend who inspired him to take the leap into the care sector, where he discovered a career with greater meaning and purpose.

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"This programme allowed me to share ideas with peers, learn from others, and reflect on my strengths."

Crispen says Lifeways has supported him throughout his career journey, including leadership training and working towards his NVQ Level 5.

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career stories

"I wanted to be a part of this" - Tracy reflects on leading with purpose and pride at Lifeways

“There’s no limits” - Heather’s rise from Support Worker to Group Head of Health & Safety

Ellen builds on a lifetime in care at Lifeways

How Ian went from the prison service to Service Manager - and never looked back

“I just knew it was for me” - Hussain’s journey from hospitality to care award finalist

"This programme allowed me to share ideas with peers, learn from others, and reflect on my strengths."

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