Our Purpose, Vision, Mission and Values

Our purpose

Answering the question “what difference are we here to make in our sector?”, Lifeways’ purpose is there to inspire and align colleagues, stakeholders and customers. Our purpose is to challenge perceptions and achieve the possible.

Fuelling us in this journey are two strategic objectives that support our purpose – to be the Provider of Choice in our sector by 2026 and the Employer of Choice in our sector by 2026.

Achieving these ambitious goals is only possible by living our purpose – challenging perceptions and striving every day to achieve what is possible.

Our mission and vision

Our vision and mission come together to state that we are “exceptional people, delivering exceptional care and support, improving lives of adults, in supported living, residential and mental health services across the UK”.

By structuring our support into three specialist divisions and investing in Quality, we’ll always be learning, developing and innovating to ensure we continually improve the care we provide for the people we support.

Our values

In the latter part of 2023, through a process of collaboration with our colleagues and the people we support, we refreshed our company values to reflect the journey we are on as an organisation.

Our values guide everything that we do and will support our strategic intent to be the provider and employer of choice. They are the core principles and beliefs that define Lifeways, our culture and our behaviour. They guide the way, so that we deliver support reflecting the mutual respect and belief we all have in each other.

Fittingly, in an organisation that is focused upon ‘choice’, our values make up that word – Caring, Honest, One team, Innovative, Courageous and Equal. These values are firmly embedded in everything we do, guiding our culture and the behaviours we expect from each other so we can confidently move forward with one shared purpose, delivering exceptional care and support.

Caring: We’re compassionate and always act with kindness.
Honest: We speak and act with integrity and respect.
One team: We collaborate and are united in achieving our goals.
Innovative: We adapt and find new ways to be effective.
Courageous: We take accountability and do the right thing.
Equal: We include everyone, valuing diversity and equality.

 

Creating meaningful impact

The true power of our purpose, vision, mission and values lies in their alignment and impact. They are the driving force of Lifeways, they motivate, engage, energise and help us to excel, to be the best in class, the best that we can be.